Physician input guides process change

The Prescription Review Program (PRP) is an educational activity aimed at supporting and helping physicians prescribe safely. A survey of participants in the program was launched in January 2017 to help guide restructuring of the PRP process. Many of the suggestions were incorporated, and the revised process was launched with an announcement in the July/August issue of the College Connector and on the College website.

Highlights from the survey (up to and including September 30, 2017) include:

  • 139 surveys were sent with 52 total respondents, for an average response rate of 37% 
  • Communication reviews: 
    • 85% reported communication was informative
    • 66% reported communication was timely
    • 63% reported communication was collegial 
  • Overall:
    • 64% of respondents found their experience with the PRP educational 
    • 55% found it stressful
    • 53% found it highlighted opportunities for improvements in their prescribing practices 

Results indicate there are clear strengths to the program; notably, the effectiveness and quality of the information and feedback provided in earlier stages. Ninety percent of physicians reported that written feedback from medical consultants in stage 2 motivated them to make positive changes to their practice and 81% reported that the feedback was relevant to their practice. 

Feedback regarding the most useful aspects followed a similar pattern: outlining the value of clear guidelines and prescribing strategies, and relevant literature and ongoing College/consultant support. Some physicians found the process stressful and interpreted it as punitive. The new process has already been adjusted to mitigate this impression.

The College will continue to incorporate participant feedback to provide a more collegial and educational experience when physicians are engaged with the PRP.