On October 1, 2017, PharmaCare updated its contact information for medical practitioners wishing to obtain information on Special Authority, palliative coverage, psychiatric medication coverage, and the Restricted Claimant Program. The phone line is dedicated to medical professionals only and is not for public use.
Physicians may dial 1-866-905-4912 (toll-free) and choose one of the following options:
- For Special Authority inquiries, press 1
- For Plan P (Palliative Care Drug Plan) coverage, press 2
- For Plan G (Psychiatric Medications Plan) coverage, press 3
- For the Restricted Claimant Program, press 4
The information line for the public is 604-683-7151 (Lower Mainland) or 1-800-663-7100 (rest of BC).