For the Public

This section provides useful content for the public, including information on how to file a complaint with the College. It provides direct access to the College's online physician directory, which extracts contact information, office locations and other relevant details about a physician  from the public register in real time.

Patient Resources

Physical Examinations and Procedures Video

This video outlines the College's expectations of physicians when conducting physical exams on patients.

Watch here

Provide feedback on the video here

Patient-Physician Relationship - What to Expect

Charging for Uninsured Services
What to Expect

This resource helps explain what you can expect of your physician in situations when they charge you for an uninsured service.

Download here

Patient-Physician Relationship - What to Expect

Telemedicine
What to Expect

This resource helps explain what you can expect when engaging with your physician via telemedicine.

Download here

Patient-Physician Relationship - What to Expect

Sale and Dispensing of Drugs
What to Expect

This resource outlines what you can expect when you buy a drug from your physician.

Download here

Patient-Physician Relationship - What to Expect

Walk-in Clinic
What to Expect

A helpful resource outlining what patients can expect when visiting a walk-in clinic in BC.

Download here

Patient-Physician Relationship - What to Expect

Patient-Physician Relationship
What to Expect

A helpful checklist outlining what patients can expect when visiting a BC physician.

Download here

Complaints Process Infographic

Complaints Process Infographic

An infographic to help patients better understand and navigate through the process for filing a complaint against a BC physician.

Download here