Volume 13 | No. 3 | May / Jun 2025

Potential issues with faxed duplicate prescriptions

Drug Programs update

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CPSBC has received reports that some faxed duplicate prescriptions have appeared with “VOID” security watermarks when sent to pharmacies.

Due to the design of the duplicate prescription pads, the security watermark may sometimes become visible when faxed. This does not indicate the prescription is invalid. This security feature is intended to prevent people from forging prescriptions or simply copying prescriptions on colour copiers. While pharmacists are advised to continue to look out for such forgeries, it is appropriate to accept prescriptions from verified fax numbers of offices even though these might reveal the security watermarks.

Registrants who experience any concerns or uncertainties are encouraged to contact the pharmacy directly to verify the prescription.