Support programs

Get answers about the support programs and complaint process

Everyone who applies to the support programs has access to the information services.

What we provide:

• answers to questions about the support programs
• guidance on the complaint process
• culturally safe and trauma-informed support
• access to Indigenous staff members

Apply for support

Get help navigating the complaint process

Support workers are experienced and qualified workers who support individuals through the complaints process. Support workers are not care providers and do not provide medical advice or treatment.

Support workers are trained in working with individuals who have experienced sexual abuse, sexual misconduct, or discrimination.

What a support worker can do (with your consent)

• Help you understand the information in your complaint and any CPSBC letters you receive
• Join you at interviews, hearings, or meetings as part of the complaint process
• Help you understand the legal parts of your complaint, including your rights and role in the process (support workers do not provide legal advice)

Apply for support

Choose your support worker

You select your support worker from CPSBC's list of experienced and qualified professionals.

View support worker list

Need to change your support worker? Contact the support programs.

Access counselling and cultural support

The support service provides funding for support service providers.

What is a service provider? 

A counsellor, Elder, Knowledge Keeper, or other provider of traditional or culturally specific practices.

Your service provider

You select your service provider. Your provider must be approved by the support programs. Not all service providers will be eligible.

Apply for support