How we use your feedback
Your feedback is valuable in helping shape our policies and processes, as well as fulfilling our mandate to serve and protect the public.
All practice standards and professional guidelines undergo the following revision process.
Step 1: Identify issue
The need for a new or revised practice standard or professional guideline may be identified externally by
- members of the public
- the BC Public Advisory Network
- key health partners
The need may also be identified internally by the College Board, committees and staff.
The need to create or revise a practice standard or professional guideline is often guided by the following:
- patient experiences
- societal events
- new or amended legislation relevant to the practice of medicine
All practice standards and professional guidelines are tracked on a three-year review cycle and undergo a comprehensive review at least every three years.
Step 2: Analysis
Further research is done during the analysis stage once the need for a new or revised practice standard or professional guideline is identified. This includes a literature review and an environmental scan. This work helps College staff gain an understanding of what information is set out in related policies or publications.
The College often reaches out to other health care regulators to gather information about similar policies and practice standards they have implemented, and what they may have learned from a recent review or engagement process.
Step 3: Development
The information gathered in the research and analysis stage is then used to draft the new or revised practice standard or professional guideline.
At this stage, the College often draws feedback from the following on the proposed edits and engagement plan:
- Patient Relations, Professional Standards and Ethics (PRPSE) Committee
- the public
- key health partners for feedback
Further engagement may be required to gather in-depth understanding if the feedback indicates the topic is controversial or complex.
As a last step in the development process, the draft practice standard or professional guideline is shared with the College’s senior management team, registrar and director, communications and public affairs for a final review.
Step 4: Implementation
The practice standard or professional guideline is then presented to the Executive Committee or the Board for final approval to publish to the College’s website.
Internal and external announcements are made once the practice standard or professional guideline is published. New practice standards and professional guidelines are also highlighted in the College Connector. The College often uses social media, such as Twitter and LinkedIn, to notify stakeholders.